Skip to main content

FAQ’S ABOUT CLEANING – CARPET & RUG CLEANING

Q: HOW OFTEN SHOULD I CLEAN MY CARPETS?

A: You should clean your carpet when it’s dirty. Carpet manufacturers typically recommend cleaning every 6–12 months, but how often you should clean depends on your lifestyle and how much traffic your carpet gets. A home with a lot of foot traffic or pets may need to be cleaned more frequently. 

Q: IS A PROFESSIONAL CARPET CLEANING BETTER THAN DIY CLEANING?

A: Yes, professionals have the training, equipment, and experience to deep clean carpets more effectively and safely than DIY methods.

Q: ARE ALL CARPET CLEANING METHODS SUITABLE FOR MY CARPET?

A: No, the best method depends on your carpet’s type, age, and condition. A professional can advise on the most appropriate method.

Q: HOW LONG DOES IT TAKE TO CLEAN A CARPET?

A: The time it takes to clean a carpet depends on the size of the job. A small rug cleaning may take 30 minutes, while a large residential cleaning could take 1 to 4 hours depending on soil level and square footage.

Q: HOW CAN I SPEED UP THE DRYING PROCESS?

A: To speed up drying time, you can use a dehumidifier, ceiling fan, or air conditioning set to 70 degrees. You can also open windows and doors. We provide fans as well as VLM (very low moisture) cleaning that can dry your carpets in 90 minutes.

Q: WHAT SHOULD I DO BEFORE A CARPET CLEANING?

A: Before a carpet cleaning, you should remove furniture, pick up items from the floor to free up area to be cleaned. Vacuuming is recommended before a cleaning.

Q: DO I NEED TO MOVE FURNITURE BEFORE THE CLEANERS ARRIVE?

A: Yes, please move as much furniture as possible to ensure thorough cleaning. If unable, inform the cleaners in advance.

Q: SHOULD I PRE-TREAT STAINS BEFORE A PROFESSIONAL CLEANING?

A: It’s generally not recommended. Inform your cleaner about stains, and they’ll apply the appropriate pre-treatment.

FAQ’S ABOUT COMMERCIAL CLEANING

Q: HOW OFTEN SHOULD COMMERCIAL CARPETS BE CLEANED?

A: Cleaning frequency varies based on usage. High-traffic areas may require monthly cleaning, while lower-traffic areas might need cleaning every 6-12 months. We can help you develop a customized maintenance schedule.

Q: WHAT IS THE BEST METHOD FOR CLEANING COMMERCIAL CARPETS?

A: The best method depends on the carpet type, foot traffic, and soil level. Common methods include Hot Water Extraction, Low Moisture Cleaning, and Dry Carpet Cleaning. Our experts will assess and recommend the most suitable approach.

Q: ARE YOUR CLEANING SOLUTIONS SAFE FOR MY EMPLOYEES AND CUSTOMERS?

A: Yes, we use eco-friendly, non-toxic cleaning solutions that are safe for people, pets, and the environment.

Q: CAN YOU CLEAN OUR CARPETS OUTSIDE OF BUSINESS HOURS TO MINIMIZE DISRUPTION?

A: Absolutely. We offer flexible scheduling, including evenings, weekends, and holidays, to accommodate your operational needs.

Q: HOW LONG DOES A TYPICAL COMMERCIAL CARPET CLEANING SERVICE TAKE?

A: The duration depends on the size of the area, carpet type, and level of soiling. We provide detailed timelines with our quotes to ensure we accommodate your schedule.

Q: DO I NEED TO MOVE FURNITURE BEFORE THE CLEANING SERVICE?

A: We can work around most furniture. However, for the best results, moving lighter items and breaking down configurations (e.g., cubicles) can be helpful. We’ll guide you on what’s necessary during the quoting process.

PROFESSIONAL FURNITURE CLEANING FAQ’S

Q: WHAT ARE THE BENEFITS OF PROFESSIONAL FURNITURE UPHOLSTERY CLEANING?

A: Professional cleaning ensures a deep, thorough clean, removes stubborn stains, and sanitizes the fabric. It also helps extend the fabric’s lifespan and improves indoor air quality.

Q: IS FABRIC FURNITURE UPHOLSTERY CLEANING SAFE FOR CHILDREN AND PETS?

A: Yes, professional fabric furniture upholstery cleaning is safe for children and pets when done correctly. Our technicians use eco-friendly solutions and take necessary precautions to ensure a safe and healthy environment.

Q: CAN I CLEAN MY FURNITURE UPHOLSTERY MYSELF, OR DO I NEED A PROFESSIONAL?

A: While some minor cleaning can be done at home, professional cleaning is recommended for deep, thorough cleaning and sanitizing. Our technicians have the necessary training, equipment, and expertise to ensure a high-quality clean.

Q: HOW LONG DOES FURNITURE UPHOLSTERY CLEANING TAKE?

A: Depends on the size of the furniture and the level of cleaning required. Typically, it takes anywhere from 30 minutes to several hours to complete the cleaning process.

Q: CAN I USE A PROTECTOR ON MY FURNITURE AFTER CLEANING?

Yes, using a fabric protector can help repel stains and spills and make future cleaning easier. However, it’s essential to choose a protector that is compatible with the fabric type and recommended by the manufacturer. We apply a protective formula after cleaning however it is best to clean spills immediately, and avoid placing food and drinks directly on the fabric.

FAQ’S ABOUT CLEANING AUTO UPHOLSTERY

Q: CAN I USE REGULAR CLEANING PRODUCTS ON MY CAR'S UPHOLSTERY?

A: No, regular cleaning products can damage the fabric or leave residues that attract dirt and dust. It’s best to use specialized cleaning products designed for fabric furniture upholstery.

Q: HOW OFTEN SHOULD I CLEAN MY CAR'S CLOTH INTERIOR?

A: It is recommended to clean interior cloth seats every 3 months depending on usage and soil level. When shampooing the carpets and upholstery, utilize a mild shampoo specifically designed for car interiors. Do not over-saturate materials because it can lead to mold growth. In addition to regular maintenance, it is highly recommended to schedule a professional cleaning every 6 months. This will not only provide a deeper clean but ultimately help protect the longevity of your seats and carpets.

Q: HOW DO I REMOVE STUBBORN STAINS FROM MY CARS INTERIOR UPHOLSTERY?

A: Use a mild soap solution and a soft-bristled brush to gently scrub the stain. Avoid using harsh chemicals or abrasive materials that can damage the fabric. We suggest using a professional if stains persist for a deep clean.

Q: CAN I CLEAN MY CAR'S UPHOLSTERY MYSELF, OR DO I NEED PROFESSIONAL?

A: We recommend professional cleaning for deep, thorough cleaning and sanitizing, although homeowners can handle minor cleaning tasks themselves. Our technicians have the necessary training, equipment, and expertise to ensure a high-quality clean.

Q: HOW LONG DOES IT TAKE?

A: Depends on the size of the interior and the level of cleaning required. Typically, it takes anywhere from 30 minutes to several hours to complete the cleaning process.

Q: WHAT HAPPENS IF STUBBORN STAINS COME BACK?

A: Don’t worry! Our technicians are trained to remove even the toughest stains. Specialized cleaning solutions and techniques are used to ensure that the stain is completely removed and the interior is restored to its original condition.

FAQ’S ABOUT MATTRESS CLEANING

Q: WHY IS MATTRESS CLEANING IMPORTANT?

A: Mattress cleaning is crucial to remove dirt, dust mites, and allergens that can exacerbate respiratory issues, cause skin irritation, and lead to unpleasant odors. A professional cleaning ensures a deep, thorough clean, removes stubborn stains, and sanitizes the mattress. It also helps extend the mattress’s lifespan and improves indoor air quality.

Q: WHAT IS THE BEST WAY TO CLEAN A MATTRESS?

A: The best method depends on the type of mattress and stains. We do not recommend any cleaning prior to a professional cleaning. We use family-safe, pet-safe and Eco-friendly solutions.

Q: Q: HOW OFTEN SHOULD I CLEAN MY MATTRESS?

A: Every 3-6 months, depending on Ausage and personal preferences. Regular cleaning helps maintain the mattress’s hygiene and extends its lifespan.

Q: HOW LONG DOES MATTRESS CLEANING TAKE?

A: Depends on the size of the mattress and the level of cleaning required. Typically, it takes anywhere from 30 minutes to several hours to complete the cleaning process.

Q: WHAT HAPPENS IF I HAVE A STAIN ON MY MATTRESS?

A: Don’t worry! Our technicians are trained to remove even the toughest stains. We use specialized cleaning solutions and techniques to ensure the stain is completely removed and the mattress is restored to its original condition.

FAQ’S ABOUT ODOR REMOVAL

Q: WHAT CAUSES PET ODOR?

A: The breakdown of proteins in pet waste, skin cells, and other organic matter produces pet odors. This process creates volatile organic compounds (VOCs) that release a strong, unpleasant smell.

Q: WHY DO PET STAINS SMELL SO BAD?

A: Notably, pet stains are infamous for their unpleasant odor, primarily due to the presence of uric acid, as well as other compounds found in both urine and feces, which, in turn, contribute to the strong, lingering smell. The carpet can be deeply penetrated by these compounds, and lingering can occur long after the stain has been removed.

Q: HOW CAN I REMOVE PET ODORS FROM MY HOME?

A: Professional pet odor removal is recommended, as specialized equipment and techniques are required for the effective elimination of the odor’s source. However, you can try using natural remedies like baking soda, white vinegar, and essential oils to help neutralize the smell.

Q: CAN I USE REGULAR CLEANING PRODUCTS TO REMOVE PET ODORS?

A: No, regular cleaning products can mask the odor but not eliminate the source. This can lead to the odor returning, as the underlying cause remains untreated.

Q: WHAT HAPPENS IF I HAVE A SEVERE PET ODOR ISSUE?

A: Don’t worry! We train our technicians to tackle even the toughest pet odor removal cases with confidence. We’ll work with you to create a customized solution to eliminate the odor and restore your home to its original freshness.

Q: IS PET ODOR REMOVAL SAFE FOR CHRILDREN AND PETS?

A: Yes, our professional pet odor removal services are safe for children and pets when done correctly. We use eco-friendly solutions and take necessary precautions to ensure a safe and healthy environment.

Q: WHAT KIND OF EQUIPTMENT DO YOU USE?

A: Our technicians use specialized equipment, including odor-neutralizing machines, air scrubbers, and eco-friendly cleaning solutions, to ensure a thorough and effective removal of pet odors.

RESIDENTIAL . COMMERCIAL . RUGS

SIMI VALLEY & BOX CANYON

UPHOLSTERY

THOUSAND OAKS & MOORPARK

PET STAINS & ODORS

CALABASAS & SAN FERNANDO VALLEY

AUTO UPHOLSTERY

NORTHRIDGE & STUDIO CITY